Privacy Policy

1. Introduction

BoltSign ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, use our mobile applications, or utilize our electronic signature and document management services (collectively, our "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information. By accessing or using our Services, you agree to this privacy policy. If you do not agree with our policies and practices, you should not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

2.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly. We collect the following categories of personal information:

• Account Information: When you register for our Services, we collect your name, email address, phone number, business information, and account credentials.
• Profile Information: Information you provide in your user profile, such as your photo, title, department, and preferences.
• Payment Information: If you purchase our services, we collect billing information, including payment card details or banking information.
• Electronic Signature Information: Information related to your electronic signatures, including signature appearance, signing certificates, and authentication methods.
• Identity Verification Information: In some cases, we may collect information to verify your identity, such as government-issued identification numbers or biometric data for signature verification.

2.2 Document and Content Information

We collect and store the documents and content you upload, transmit, or create using our Services, including:

• Documents you upload for signature
• Form fields and data entered into documents
• Comments and annotations made on documents
• Document metadata (creation date, modification date, etc.)

2.3 Usage Information

We automatically collect information about your use of our Services, including:

• Log data, such as IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data
• Device information, including device identifiers, hardware model, and operating system
• Location information (with your consent where required by law)
• Usage statistics, such as features used, documents processed, and user interactions

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing and completing transactions
• Verifying your identity and preventing fraud
• Communicating with you about your account, updates, and support
• Sending you marketing communications (subject to your preferences)
• Customizing content and experiences based on your preferences
• Analyzing usage patterns to improve our Services
• Ensuring compliance with legal and regulatory requirements
• Protecting our rights, property, and safety, as well as the rights, property, and safety of our users or others

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

For users in the European Economic Area, you have the right to lodge a complaint with your local data protection authority if you believe we have violated applicable data protection laws.